Diablo Physical Therapy & Sports Medicine is Committed to Keeping You Safe
As a healthcare essential business, Diablo Physical Therapy & Sports Medicine has remained open to best serve our patients during this difficult and unprecedented time. As our communities begin to re-open, we remain committed to providing our patients with safe, top-notch care, while striving to help keep our community safe and remaining committed to using our expertise to keep you healthy and active.
Expanded Safety Precautions – What You Should Expect
We are taking numerous safety precautions to help reduce the spread of infection so that you can feel comfortable getting the quality care you need. Here is what we are doing to keep you safe in the clinic:
We are screening all patients for COVID-19 symptoms in accordance with the CDC and the California Department of Public Health guidelines.
Patients will be asked the following questions:
- Have you personally had COVID-19? If so, have you been cleared by your physician to resume normal activities?
- Have you been in contact with someone known to have had COVID-19 in the last 14 days or have you been told by a public health official that you may have been exposed to COVID-19 in the last 14 days?
- Have you traveled within the last 14 days and if so from where did you return?
- Have you experienced any of the following symptoms in the last 14 days: fever, shortness of breath, cough, chills, repeated shaking with chills, muscle pain, headache, sore throat, new loss of taste or smell?
- Do you have any current symptoms of illness listed above?
If the answer to any of the above questions is yes, we will kindly work with you to reschedule your appointment.
- We are taking everyone’s temperature, including staff, before they enter the clinic to ensure that everyone is entering a safe clinical environment.
- We are limiting the number of people in our clinic at any given time to help maintain social distancing. Only one essential family member or caregiver will be allowed to attend when necessary.
- Patients should plan to wait in their vehicle if they arrive more than 5 minutes before their appointment to avoid overcrowding in the waiting area.
- All persons entering the office are required to wear masks for everyone’s protection.
- Hand sanitizer effective against COVID-19 is available to all patients and employees throughout the clinic. Please use the provided hand sanitizer and/or wash your hands upon entering and leaving the clinic.
- Staff members will continue to use good hand hygiene, thoroughly washing their hands, wrists, and forearms before and after each patient encounter.
- We have installed barrier guards to separate you from our front office staff.
- All common areas (including door knobs, countertops, desks, keyboards, light switches, faucets and sinks), treatment rooms, staff offices, break rooms, bathrooms, treatment tables, and equipment are being cleaned and disinfected after each use.
- All linens used throughout the clinic are washed in bleach and changed after each use.
We Also Offer Telehealth Visits
What if I do not feel safe coming to an in-office visit?
We offer Telehealth Physical Therapy, which is frequently covered by many private health plans, and which has also received expanded coverage by Medicare during these unprecedented times. Telehealth Physical Therapy allows you to work virtually from home with a licensed physical therapist. This is a great way to receive treatment during the COVID-19 pandemic, or anytime you might have difficulty attending an in-office visit.